What Makes Physical Therapy At Haven Family Health Different?

1

One-on-One, Hands-On Care

You work directly with Dr. Dela Cruz each visit. She listens, explains every step, and adjusts your plan as you progress.

2

Holistic, Whole-Body Approach

Your pain is never viewed in isolation. She looks at posture, movement, core strength, pelvic floor function, and lifestyle together.

3

Safe Space for Women’s Health

Specialized women’s health care that blends physical therapy and Pilates to address pelvic health, postpartum recovery, and hormonal-related movement issues with a root-cause approach.

Why Jacksonville Patients Trust Dr. Ashley Dela Cruz for Physical Therapy

Dr. Ashley Dela Cruz is a Doctor of Physical Therapy and Pilates instructor with over 6 years of experience. She has a Bachelor’s in Exercise Physiology and a Doctorate of Physical Therapy from the University of Florida.

She specializes in general orthopedics, treating patients aged 16 and up as well as the geriatric population. She is certified in dry needling, a tool she uses to help patients achieve rapid pain relief and restore optimal movement. Ashley believes in treating the root cause of problems. She combines knowledge of PT and Pilates to provide truly personalized, one-on-one care.

A Mandarin native, Ashley grew up right in this community, spent years as a travel and home health PT all over Florida, and eventually found her way back home with her husband and their dog, Bronnie. When she’s not helping patients move better, you’ll find her at the beach or paddleboarding at the springs.”

Dr. Marylin Palackel James headshot — Haven Family Health founder

Your First Visit With Dr. Ashley Dela Cruz 

Your first appointment begins with a conversation. You’ll talk about what brought you in, how long you’ve felt your symptoms, and what changes you want to see in your daily life. She performs a gentle evaluation that looks at your movement, your posture, and, when appropriate, your pelvic floor function. By the end of the visit, you will receive a clear, personalized plan that outlines how your treatment will work and what goals you will move toward together. Most patients leave the session feeling understood, supported, and hopeful.

Orthopedic Physical Therapy for Everyday Pain & Injuries

Whether you’re dealing with chronic pain or a new injury, Dr. Dela Cruz helps you move better and feel better with proven, hands-on orthopedic care.

She treats common conditions such as:

  • Joint pain (knees, shoulders, hips, ankles)
  • Muscle tightness and weakness
  • Lower back and neck pain
  • Limited mobility or stiffness
  • Sports injuries and overuse pain

Sessions may include thoughtful exercise plans, manual therapy, stretching, strengthening, and guidance you can easily follow at home.

Pelvic Floor Therapy for Pregnancy, Postpartum & Pelvic Health

Pelvic floor issues can affect comfort, bladder control, core strength, and overall confidence. Dr. Ashley Dela Cruz creates a calm, supportive space for women to heal and feel understood.

She treats concerns such as:

  • Pregnancy-related pain
  • Postpartum recovery
  • Pelvic floor weakness
  • Incontinence or leaking
  • Overactive bladder
  • Painful intercourse
  • Pelvic pressure or heaviness

Her approach helps you reconnect with your body and restore normal function in a way that feels safe and reassuring.

Movement-First Care for Lasting Results

Her M.O. (method of operation) is a root-cause, movement-first approach—she doesn’t just treat symptoms, she identifies what’s actually causing the pain or dysfunction and builds a plan around fixing it.

She combines hands-on physical therapy (including dry needling) with Pilates-based movement retraining, delivering fully personalized, one-on-one care to restore strength, improve mobility, and create long-term results—not temporary relief.

Your Path to Better Movement Begins With One Appointment

If you’re ready to reduce pain, restore movement, or improve pelvic floor health, physical therapy with Dr. Ashley Dela Cruz can help you take the next step forward. Every visit is designed to support you with compassion, expertise, and clear guidance. Haven Family Health is here to help you feel better one session at a time.

Schedule your appointment today and start feeling more comfortable in your body again.

Disclaimer: An invoice can be provided upon request if you wish to submit the OMT visit to insurance for reimbursement. Haven Family Health has no control over your insurance’s determination on whether to reimburse you or not, or how much they will reimburse you.

Stories From People We’re Honored to Care For

We signed on with Dr. James and we’ve been blown away by her knowledge, bedside manner, and willingness to go above and beyond for her patients. I personally cannot recommend Dr. James enough.

- Erin

Very happy I could meet with Dr James and learn more about the Direct Primary Care model. We discussed nutritional goals that I need to set for myself, did the inbody scanner and created a personalized plan. The office is very clean, cozy and welcoming. Highly recommend this office!

- Lucy

Dr. James and Victoria from Haven Family health are amazing. They are great at explaining and making sure you have everything you need to stay healthy. The are passionate about their patients wellbeing and I am grateful to have meet them. You will not go wrong having partner with you in your health journey.

- Tais

frequently asked questions about our physical therapy program in jacksonville, Fl

Many patients can schedule directly. Our team can help you understand what’s needed based on your situation and insurance.

Most visits are about 45-60 minutes, one-on-one with Dr. Singletary.

It depends on your condition and goals. Dr. Singletary will go over a clear plan with you after your first visit.

It should never feel unsafe or rushed. Your comfort, privacy, and consent are always the top priority. Everything is explained before it happens.

In many cases, yes. Let us know ahead of time so we can make your visit as smooth as possible.

Dr. Marylin James professional portrait — Haven Family Health

Book Your Physical Therapy Session in Jacksonville

If you’re ready for gentle, effective, truly personal physical therapy, Haven Family Health is here to support you.
We will guide you every step of the way so you can move with comfort again. Schedule your appointment today and start feeling better, one visit at a time.